Legal
At Viva Leisure, we are committed to transparency, fairness, and the protection of our members’ rights. By using our services, you agree to comply with our terms and conditions, privacy policy, and any additional guidelines provided.
We encourage all members to review these documents carefully, as they outline your responsibilities, our obligations, and how we handle your personal information. If you have any questions about our legal policies, please contact us at [email protected].
Viva Policies
Schedule of Fees
| # | Fee Description | Amount |
| 1. | Activation Fee | $39.00 |
| 2. | Administration Fee | $50.00 |
| 3. | Cancellation Fee | $199.00 |
| 4. | Change of Membership Fee | $20.00 |
| 5. | Direct Debit Decline Fee | $11.00 |
| 6. | No Show Fee | $10.00 |
| 7. | Surcharge Fee Rate | 1.4% Visa/MC 2.5% AMEX/Diners |
| 8. | Suspension Fee | $5.00 per week |
| 9. | Termination Fee | $199.00 |
| 10. | Transfer Fee | $20.00 |
| 11 | Unauthorised Entry Fee | $100.00 |
GROUNDUP Schedule of Fees
| # | Fee Description | Amount |
| 1 | Activation Fee | $59.00 |
| 2 | Administration Fee | $50.00 |
| 3 | Cancellation Fee | $199.00 |
| 4 | Change of Membership Fee | $20.00 |
| 5 | Direct Debit Decline Fee | $11.00 |
| 6 | No Show Fee | $20.00 |
| 7 | Late Class Cancel Fee | $15.00 |
| 8 | Surcharge Fee Rate | 2% excl. GST (Visa/MC) 2.75% excl. GST (AMEX/Diners) |
| 9 | Suspension Fee | $2.50 per week |
| 10 | Termination Fee | $199.00 |
| 11 | Transfer Fee | $20.00 |
| 12 | Unauthorised Entry Fee | $100.00 |
Promotions
- Club Lime Flex App Terms and Conditions
- Club Lime Nambour Presale Terms and Conditions
- Club Lime Nambour Win A Wellness Pack Terms and Conditions
- Club Lime x Zoo Fit Giveaway Terms and Conditions
- Club Lime 5 Weeks Free Terms and Conditions
- Club Lime Bring Dad for Free Terms and Conditions
- Club Lime Darwin City Presale Terms and Conditions
- Club Lime Erindale 5 Weeks Free Terms and Conditions
- Club Lime $0 Start Up Fees Terms and Conditions
- hiit republic 5 Weeks Free Terms and Conditions
- hiit republic Arena Canberra Fitness Expo Terms and Conditions
- Zoo Fit Mandurah presale Terms and Conditions
- Zoo Fit Wanneroo presale Terms and Conditions
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- GROUNDUP Terms & Conditions: Terms and Conditions
- GROUNDUP Free Reformer Intro Class Terms and Conditions
- GROUNDUP Wellness First Session Free Terms and Conditions
- GROUNDUP 6 Week Challenge Terms and Conditions
- GROUNDUP Wellness Loyalty Card Terms and Conditions
- 6 Weeks Free terms and conditions 6 week free- Plus Terms and Conditions
- 8 Weeks Free on Power terms and conditions December Power Sale (8 Weeks Free) T&C’s 1.12.2025
- 4 Weeks Free Sale Join the Plus Side (4 Weeks Free) T&C’s
- Manly Pittwater Pre Sale T&C’s Plus Fitness Manly Presale
- Win a 12 month membership Win a 12-Month Membership – Rabbitoh’s Brand Activation
- EOFY $40k Prize Giveaway + 6 Weeks Free 2026.04.15 – TCs Plus Fitness EOFY Giveaway