Legal
At Viva Leisure, we are committed to transparency, fairness, and the protection of our members’ rights. By using our services, you agree to comply with our terms and conditions, privacy policy, and any additional guidelines provided.
We encourage all members to review these documents carefully, as they outline your responsibilities, our obligations, and how we handle your personal information. If you have any questions about our legal policies, please contact us at [email protected].
Viva Policies
Schedule of Fees
| # | Fee Description | Amount |
| 1. | Activation Fee | $39.00 |
| 2. | Administration Fee | $50.00 |
| 3. | Cancellation Fee | $199.00 |
| 4. | Change of Membership Fee | $20.00 |
| 5. | Direct Debit Decline Fee | $11.00 |
| 6. | No Show Fee | $10.00 |
| 7. | Surcharge Fee Rate | 1.4% Visa/MC 2.5% AMEX/Diners |
| 8. | Suspension Fee | $5.00 per week |
| 9. | Termination Fee | $199.00 |
| 10. | Transfer Fee | $20.00 |
| 11 | Unauthorised Entry Fee | $100.00 |
GROUNDUP Schedule of Fees
| # | Fee Description | Amount |
| 1 | Activation Fee | $59.00 |
| 2 | Administration Fee | $50.00 |
| 3 | Cancellation Fee | $199.00 |
| 4 | Change of Membership Fee | $20.00 |
| 5 | Direct Debit Decline Fee | $11.00 |
| 6 | No Show Fee | $20.00 |
| 7 | Late Class Cancel Fee | $15.00 |
| 8 | Surcharge Fee Rate | 2% excl. GST (Visa/MC) 2.75% excl. GST (AMEX/Diners) |
| 9 | Suspension Fee | $2.50 per week |
| 10 | Termination Fee | $199.00 |
| 11 | Transfer Fee | $20.00 |
| 12 | Unauthorised Entry Fee | $100.00 |
Promotions
- Club Lime Flex App Terms and Conditions
- Club Lime Narrabundah Presale Terms and Conditions
- Club Lime Caribbean Park Referral Campaign Terms and Conditions
- Club Lime Mulgrave Referral Campaign Terms and Conditions
- Club Lime Train & Win Campaign Terms and Conditions
- Club lime Penrith Mulgoa Rd 4 Weeks Free Campaign Terms and Conditions
- Club Lime Stronger Together Campaign Terms and Conditions
- Club Lime $0 Start-Up Fees Terms and Conditions
- Club Lime Hawthorn Referral Campaign Terms and Conditions
- Club Lime 5 Weeks Free Campaign Terms and Conditions
- Club Lime Narrabundah Referral Campaign Terms and Conditions
- hiit republic 5 Weeks Free Campaign Terms and Conditions
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- GROUNDUP Terms & Conditions: Terms and Conditions GROUNDUP
- GROUNDUP 8-Week Challenge GROUNDUP 8 Week Challenge T&Cs
- GROUNDUP Free Reformer Intro Class GU Free Intro Class – Terms and Conditions
- GROUNDUP Wellness Friday Happy Hour GROUNDUP Wellness Fri Happy Hour T&Cs
- GROUNDUP Easter Egg Hunt GROUNDUP Easter Egg Giveaway
- GROUNDUP Wellness First Session Free GU Wellness First Session Free – Terms and Conditions
- GROUNDUP Wellness WHD Sauna GU Wellness World Health Day Sauna
- GROUNDUP 8 Week Challenge Survey GROUNDUP 8-Week Challenge Survey Membership Giveaway
- GROUNDUP Wellness Sauna Offer GROUNDUP Wellness 20% off Sauna April
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- Rebalance: $39 for 14 Days Terms and Conditions Rebalance
6 Weeks Free terms and conditions 6 week free- Plus Terms and Conditions
8 Weeks Free on Power terms and conditions December Power Sale (8 Weeks Free) T&C’s 1.12.2025
Join the Plus Side – 4 Weeks Free Join the Plus Side (4 Weeks Free) T&C’s