Legal
At Viva Leisure, we are committed to transparency, fairness, and the protection of our members’ rights. By using our services, you agree to comply with our terms and conditions, privacy policy, and any additional guidelines provided.
We encourage all members to review these documents carefully, as they outline your responsibilities, our obligations, and how we handle your personal information. If you have any questions about our legal policies, please contact us at [email protected].
Viva Policies
Schedule of Fees
| # | Fee Description | Amount |
| 1. | Activation Fee | $39.00 |
| 2. | Administration Fee | $50.00 |
| 3. | Cancellation Fee | $199.00 |
| 4. | Change of Membership Fee | $20.00 |
| 5. | Direct Debit Decline Fee | $11.00 |
| 6. | No Show Fee | $10.00 |
| 7. | Surcharge Fee Rate | 1.4% Visa/MC 2.5% AMEX/Diners |
| 8. | Suspension Fee | $5.00 per week |
| 9. | Termination Fee | $199.00 |
| 10. | Transfer Fee | $20.00 |
| 11 | Unauthorised Entry Fee | $100.00 |
GROUNDUP Schedule of Fees
| # | Fee Description | Amount |
| 1 | Activation Fee | $59.00 |
| 2 | Administration Fee | $50.00 |
| 3 | Cancellation Fee | $199.00 |
| 4 | Change of Membership Fee | $20.00 |
| 5 | Direct Debit Decline Fee | $11.00 |
| 6 | No Show Fee | $20.00 |
| 7 | Late Class Cancel Fee | $15.00 |
| 8 | Surcharge Fee Rate | 2% excl. GST (Visa/MC) 2.75% excl. GST (AMEX/Diners) |
| 9 | Suspension Fee | $2.50 per week |
| 10 | Termination Fee | $199.00 |
| 11 | Transfer Fee | $20.00 |
| 12 | Unauthorised Entry Fee | $100.00 |
Promotions
- Club Lime Flex App Terms and Conditions
- November: Black Friday Campaign V2 Terms and Conditions
- December: Cyber Monday Campaign Terms and Conditions
- December: 4 Weeks Free Campaign Terms and Conditions
- Club Lime Brand Ambassador Campaign Terms and Conditions
- Club Lime Fitmas Campaign Terms and Conditions
- Club Lime LIME NRG PASS Terms and Conditions
- Club Lime 25% Off Upfront Membership Offer Terms and Conditions
- November: Black Friday Campaign V2 Terms and Conditions
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December: Cyber Monday Campaign Terms and Conditions
- December: 4 Weeks Free Campaign Terms and Conditions
- hiit repuiblic Fitmas Campaign Terms and Conditions
- GROUNDUP Terms & Conditions: Movement Intro Offer 5 Classes for $50 and Wellness Intro Offer 3 Sessions for $79 Terms and Conditions GROUNDUP
- GROUNDUP Member Survey Membership Giveaway GROUNDUP Member Survey T&Cs
- GROUNDUP Alexandria x Unmiffed Social Media Giveaway UNMIFFED x GROUNDUP GIVEAWAY T&CS
- GROUNDUP Wellness 20% Off Ice Bath 20% off Ice Baths Dec
- GROUNDUP Movement: Pay Nothing Until Jan 2026 GU Pay Nothing Til Jan 2026
- Rebalance: $39 for 14 Days Terms and Conditions Rebalance
- Rebalance: Pay Nothing Until Jan 26 RB Pay Nothing Til Jan 2026
6 Weeks Free terms and conditions 6 week free- Plus Terms and Conditions
8 Weeks Free on Power terms and conditions December Power Sale (8 Weeks Free) T&C’s 1.12.2025